Data Protection

We take the protection of your personal data very seriously. We process your personal data confidentially and in accordance with the applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), where applicable, and this Privacy Policy.

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When you visit and use this website, certain personal data may be collected. Personal data means any information relating to an identified or identifiable natural person. This Privacy Policy explains what personal data we collect, how we use it, the purposes for which it is processed, and the legal basis for such processing where applicable.

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Please note that the transmission of data over the Internet (for example, by email) may not be completely secure. Whilst we take appropriate technical and organisational measures to protect your personal data, no method of transmission over the Internet or electronic storage is entirely secure. Consequently, we cannot guarantee the absolute security of any data transmitted via this website.

About the Data Controller

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The data controller responsible for the processing of personal data on this website is:

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Richter Premium Hotelservice GmbH
Unterhainstraße 5
97769 Bad Brückenau
Germany

Phone:   +49 (0) 9741 9373270
Fax:        +49 (0) 9741 9373273

Data Controller:
Dirk J. Raab

Corvo GmbH
Phone:  +49 (0) 931 4609964

E-mail:   datenschutz@corvo.de

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Phone BSD:  +49 (0) 9741 9373274

E-mail BSD:   bsd@richter-premium.de

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Data Controller

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (such as names, email addresses, or similar information).

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may withdraw your consent at any time with future effect. To do so, simply send us an informal notification by email. The withdrawal of consent shall not affect the lawfulness of any processing carried out prior to the withdrawal.

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Right to Object to Processing (Article 21 GDPR)

Where the processing of your personal data is based on Article 6(1)(e) or Article 6(1)(f) of the General Data Protection Regulation (GDPR), you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data. This also applies to any profiling based on those provisions.

The relevant legal basis for the processing can be found in this Privacy Policy. If you object, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing is required for the establishment, exercise or defence of legal claims (Article 21(1) GDPR).

Where your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be processed for direct marketing purposes (Article 21(2) GDPR).

Right to Lodge a Complaint with a Supervisory Authority

If you believe that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement. This right is without prejudice to any other administrative or judicial remedy available to you.

Right to Data Portability

You have the right to receive the personal data that we process by automated means on the basis of your consent or in the performance of a contract in a structured, commonly used and machine-readable format. You also have the right to request that such data be transmitted directly to another data controller where this is technically feasible.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential information, such as orders or enquiries that you send to us as the website operator, this website uses SSL/TLS encryption.

You can recognise an encrypted connection by the change in your browser's address bar from “http://” to “https://” and by the padlock symbol displayed in your browser.

When SSL/TLS encryption is enabled, any data you transmit to us cannot be read by third parties during transmission.

Right of Access, Rectification, Erasure and Restriction

Subject to the applicable legal provisions, you have the right at any time to obtain, free of charge, information about the personal data we hold about you, including its origin, recipients, and the purpose of the processing. You also have the right, where applicable, to request the rectification, restriction or erasure of your personal data.

If you have any questions regarding your personal data or wish to exercise any of these rights, you may contact us at any time using the contact details provided in the Legal Notice (Imprint).

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time using the contact details provided in the Legal Notice (Imprint). This right applies in the following circumstances:

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• if you contest the accuracy of the personal data we hold about you, we will usually require time to verify its accuracy. During this verification period, you have the right to request the restriction of processing;

• if the processing of your personal data is unlawful, you may request restriction of processing instead of erasure;

• if we no longer require your personal data for processing purposes but you require it for the establishment, exercise or defence of legal claims, you may request restriction of processing instead of erasure;

• if you have objected to processing pursuant to Article 21(1) GDPR, processing may be restricted while it is determined whether our legitimate grounds override yours.

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Where the processing of your personal data has been restricted, such data may, with the exception of storage, only be processed with your consent, for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.